We are pleased to announce that after a very difficult time for all Victorians over the past couple of months, the government has this week eased restrictions on the provision of dental treatment. We are therefore now able to resume routine treatment including examinations, restorative and surgical care. Hygiene appointments will resume from this coming Monday. So if you have been waiting these past few months for the right time to book in for your dental treatment, your wait is over!
We are still screening all staff and patients for COVID risk factors. Please do not come into the clinic if you are feeling unwell. If you are experiencing any symptoms consistent with coronavirus (eg fever, cough, sore throat, fatigue), please get a COVID-19 test done as soon as possible and stay at home until you receive your results.
In keeping with government advice, we have reduced capacity in our waiting area, so please be patient if you are asked to wait outside for your appointment. If you haven’t been in to see us for a while, you will notice some changes to our usual procedures:
- We ask that patients use the toilet at home prior to coming to the clinic. This is to minimise touching of common surfaces by multiple patients.
- Please remember to wear your mask at all times until you are seated in the treatment room. You will be asked to use hand sanitiser upon entry, and will have a temperature check and be asked some screening questions prior to being taken through to the surgery. For the safety of all staff and patients you may be asked to reschedule your appointment if COVID-19 risk factors are identified.
- You will be asked to use a disinfectant (povidone iodine) mouthwash at the commencement of your appointment. Please advise us you are are pregnant, have any thyroid issues, or are sensitive to iodine prior to this.
- Processes for payment of your account have been modified to mimimise the potential for cross-contamination at the front desk.
Please email or call us if you have any questions or concerns. You can now also text us directly on 0488 856 289. Our website will be updated with any further changes to our practice based on the latest advice from the government, the Dental Board and the Australian Dental Association.
See you soon,
All of us at South Yarra Dental Group